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BITM Business Communication

bitmsemester 2

Business Communication

Subject Code: MGT204

Course Title: Business Communication

Course No: MGT204

Nature of Course: Theory & Practical

Full Marks: 60 + 40

Pass Marks: 30 + 20

Credit Hours: 3

Course Description

Communication in business: communication process and malfunctions. Essentials of business communication: shorter structured units, effective organization, unity, coherence, and standard grammatical forms. Written communication: business correspondence formats, terms papers, project reports and research reports. Oral communication: formal and informal oral communication, group discussions, seminar presentations, gestures and body language.

Course Objective

This course aims to develop students' skill in presenting effective oral and written communication in English language with a focus on presenting seminars, writing papers and reports, business correspondence and so on.

Course Contents

Course Contents Teaching Methodology Teaching Hours
Unit 1: Communication Theory (16 Hrs.)
Role of communication in business Lecture
Model of the communication process
Perception and reality
Filter of the mind
Words and meaning
Some main functions of communication
Unit 2: Fundamentals of Business Writing (6 Hrs.)
Principles of clear business writing Lecture
Qualities of effective correspondence
Unit 3: Business Correspondence (6 Hrs.)
Sales and application Lecture
Memorandum
Unit 4: Business Report writing (6 Hrs.)
Reports: Problems, Organization and Interpretations Lecture
Reports: Determination and make-up
Unit 5: Other forms of Business Communication (8 Hrs.)
Public speaking and oral reporting Lecture
Other oral communication activities
Nonverbal communication

Reference Books

1. Lesikar and Pettit (Sixth Edition) A-I-T-B-S. Publishers and Distribution 1999.