BITM Business Communication
Business Communication
Subject Code: ENG153
Course Title: Business Communication
Course No: ENG153
Nature of Course: Theory & Practical
Full Marks: 60
Pass Marks: 30
Credit Hours: 3
Course Description
Course Objective
Course Contents
| Course Contents | Teaching Methodology | Teaching Hours |
|---|---|---|
| Unit 1: Fundamentals of Business Communication (8 Hrs.) | ||
| Purpose and scope of business communication | Lecture | |
| Barriers and strategies for effective communication | ||
| Listening, feedback, and interpersonal skills | ||
| Communication ethics in multicultural workplaces | ||
| Unit 2: Business Writing in the Digital Workplace (8 Hrs.) | ||
| Email, memos, and instant business messages | Lecture | |
| Writing for collaboration platforms (Teams, Slack, etc.) | ||
| Documenting information using AI and digital tools | ||
| Etiquette and security in e-communication | ||
| Unit 3: Business Reports and Proposals (8 Hrs.) | ||
| Types of business proposals and reports | Lecture | |
| Planning, researching, and organizing content | ||
| Visual design and data presentation | ||
| Executive summaries and recommendations | ||
| Unit 4: Oral and Interpersonal Communication (8 Hrs.) | ||
| Structuring and delivering business presentations | Lecture | |
| Conducting and participating in meetings | ||
| Interview communication strategies | ||
| Verbal and nonverbal elements of persuasion | ||
| Unit 5: Cross-Cultural and Interpersonal Communication (8 Hrs.) | ||
| Communication across cultures | Lecture | |
| Managing diversity and inclusion | ||
| Conflict resolution and negotiation | ||
| Social intelligence and empathy in professional life | ||
| Unit 6: Employment Communication and Professional Branding (8 Hrs.) | ||
| Writing résumés, cover letters, and portfolios | Lecture | |
| Virtual job interviews and LinkedIn networking | ||
| Personal branding and professional ethics | ||
| Reflective career communication |
Text Books
1. Cardon, P. W. (2023). Business communication: Developing leaders for a networked world (5th ed.). McGraw-Hill Education.
2. Guffey, M. E., Loewy, D., & Almonte, R. (2022). Essentials of business communication (12th ed.). Cengage Learning.
3. Reardon, T. H., Sage, T., & Brizee, A. (2022). Open technical communication (3rd ed.). LibreTexts.
4. Locker, K. O., & Kaczmarek, S. K. (2014). Business communication: Building critical skills (6th ed.). McGraw-Hill Education.
5. World Bank. (2021). Developing skills for the modern labor market in South Asia: Trends and policy lessons. Washington, DC: World Bank Group.
