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BITM Business Communication

bitmsemester 2

Business Communication

Subject Code: ENG153

Course Title: Business Communication

Course No: ENG153

Nature of Course: Theory & Practical

Full Marks: 60

Pass Marks: 30

Credit Hours: 3

Course Description

The course aims to develop students’ professional communication competence and leadership skills necessary for success in the contemporary digital and corporate workplace. It integrates business writing, oral communication, intercultural collaboration, and digital professionalism. It provides an understanding of communication practices and prepares students for their assignments in the corporate world. Students learn how to plan, compose, and deliver effective messages across media and organizational contexts while developing interpersonal, persuasive, and ethical communication skills. Emphasis is placed on job readiness, teamwork, report writing, business presentations, and communication technology applications that enhance employability and organizational performance.

Course Objective

Understand the role of communication in professional, managerial, and intercultural contexts. Compose effective business documents — emails, memos, proposals, and reports — using standard formats and professional tone. Demonstrate oral communication competence in meetings, interviews, and presentations. Apply digital and visual tools for information design and workplace communication. Collaborate effectively in diverse teams through ethical and empathetic communication. Integrate strategic communication skills that enhance employability and entrepreneurial innovation.

Course Contents

Course Contents Teaching Methodology Teaching Hours
Unit 1: Fundamentals of Business Communication (8 Hrs.)
Purpose and scope of business communication Lecture
Barriers and strategies for effective communication
Listening, feedback, and interpersonal skills
Communication ethics in multicultural workplaces
Unit 2: Business Writing in the Digital Workplace (8 Hrs.)
Email, memos, and instant business messages Lecture
Writing for collaboration platforms (Teams, Slack, etc.)
Documenting information using AI and digital tools
Etiquette and security in e-communication
Unit 3: Business Reports and Proposals (8 Hrs.)
Types of business proposals and reports Lecture
Planning, researching, and organizing content
Visual design and data presentation
Executive summaries and recommendations
Unit 4: Oral and Interpersonal Communication (8 Hrs.)
Structuring and delivering business presentations Lecture
Conducting and participating in meetings
Interview communication strategies
Verbal and nonverbal elements of persuasion
Unit 5: Cross-Cultural and Interpersonal Communication (8 Hrs.)
Communication across cultures Lecture
Managing diversity and inclusion
Conflict resolution and negotiation
Social intelligence and empathy in professional life
Unit 6: Employment Communication and Professional Branding (8 Hrs.)
Writing résumés, cover letters, and portfolios Lecture
Virtual job interviews and LinkedIn networking
Personal branding and professional ethics
Reflective career communication

Text Books

1. Cardon, P. W. (2023). Business communication: Developing leaders for a networked world (5th ed.). McGraw-Hill Education.
2. Guffey, M. E., Loewy, D., & Almonte, R. (2022). Essentials of business communication (12th ed.). Cengage Learning.
3. Reardon, T. H., Sage, T., & Brizee, A. (2022). Open technical communication (3rd ed.). LibreTexts.
4. Locker, K. O., & Kaczmarek, S. K. (2014). Business communication: Building critical skills (6th ed.). McGraw-Hill Education.
5. World Bank. (2021). Developing skills for the modern labor market in South Asia: Trends and policy lessons. Washington, DC: World Bank Group.