BITM Business Communication

bitmsemester 2

Communication in business: communication process and malfunctions. Essentials of business communication: shorter structured units, effective organization, unity, coherence, and standard grammatical forms. Written communication: business correspondence formats, terms papers, project reports and research reports. Oral communication: formal and informal oral communication, group discussions, seminar presentations, gestures and body language.

Chapter Wise Notes Question Banks Syllabus Chapter Wise Questions Viva Practical

Unit 1:Communication Theory

Role of communication in business. Model of the communication process. Perception and reality. Filter of the mind. Words and meaning. Some main functions of communication.

Unit 2:Fundamentals of Business Writing

Principles of clear business writing. Qualities of effective correspondence.

Unit 3:Business Correspondence

Sales and application. Memorandum.

Unit 4:Business Report writing

Reports: Problems, Organization and Interpretations. Reports: Determination and make-up.

Unit 5:Other forms of Business Communication

Public speaking and oral reporting. Other oral communication activities. Nonverbal communication.