Unit 1: Introduction to Information Systems    4 LHs
Introduction; Why should we study information systems? Computer-Based InformationSystem and Types; Impact of IT on Organizations; Importance of Information Systems to Society

Unit 2: Organizational Strategy, Competitive Advantage, and Information Systems   7 LHs
Introduction; Business Processes; Business Process Improvement, Business ProcessReengineering, and Business Process Management; Business Pressures, Organizational  Responses, and Information Technology Support; Competitive Advantage and Strategic Information Systems

Unit 3: Data and Knowledge Management      7 LHs
Introduction; Managing Data; Database Approach; Big Data; Data Warehouses and DataMart, Knowledge Management

Unit 4: Wireless, Mobile Computing, and Mobile Commerce    6 LHs
Introduction; Wireless Technologies; Wireless Computer Networks and Internet Access; Mobile Computing and Mobile Commerce; The Internet of Things

Unit 5: Social Computing    6 LHs
Introduction; Web 2.0; Fundamentals of Social Computing in Business; SocialComputing in Shopping, Marketing, Customer Relationship Management and Human Resource Management

Unit 6: Information Systems within Organizations    5 LHs
Introduction; Transaction Processing Systems; Functional Area Information Systems; Enterprise Resource Planning Systems; ERP Support for Business Processes

Unit 7: Customer Relationship Management and Supply Chain Management    7 LHs
Introduction; Defining Customer Relationship Management; Operational CustomerRelationship Management Systems; Other Types of Customer Relationship ManagementSystems; Supply Chains; Supply Chain Management; Information Technology Support for Supply Chain Management

Unit 8: Business Analytics    6LHs
Introduction; Managers and Decision Making; The Business Analytics Process;
Descriptive Analytics; Predictive Analytics; Prescriptive Analytics; Presentation Tools