Business Information Systems
bbasemester 5
Unit 1:Introduction to Information Systems
Introduction; Why should we study information systems? Computer-Based InformationSystem and Types; Impact of IT on Organizations; Importance of Information Systems to
Society
Unit 2:Organizational Strategy, Competitive Advantage, and Information Systems
Introduction; Business Processes; Business Process Improvement, Business Process Reengineering, and Business Process Management; Business Pressures, Organizational Responses, and Information Technology Support; Competitive Advantage and StrategicInformation Systems
Unit 3:Data and Knowledge Management
Introduction; Managing Data; Database Approach; Big Data; Data Warehouses and Data Mart, Knowledge Management
Unit 4:Wireless, Mobile Computing, and Mobile Commerce
Introduction; Wireless Technologies; Wireless Computer Networks and Internet Access;Mobile Computing and Mobile Commerce; The Internet of Things
Unit 5:Social Computing
Introduction; Web 2.0; Fundamentals of Social Computing in Business; Social Computing in Shopping, Marketing, Customer Relationship Management and Human
Resource Management
Unit 6:Information Systems within Organizations
Introduction; Transaction Processing Systems; Functional Area Information Systems;Enterprise Resource Planning Systems; ERP Support for Business Processes
Unit 7:Customer Relationship Management and Supply Chain Management
Introduction; Defining Customer Relationship Management; Operational Customer Relationship Management Systems; Other Types of Customer Relationship Management Systems; Supply Chains; Supply Chain Management; Information Technology Support for Supply Chain Management
Unit 8:Business Analytics
Introduction; Managers and Decision Making; The Business Analytics Process; Descriptive Analytics; Predictive Analytics; Prescriptive Analytics; Presentation Tools