BIT Principles of Management

What is Management and what do managers do? Defining management; Management functions; Management roles; Management skills; History of management.

The manager: Omnipotent or symbolic? The organization's culture; Environment: Defining environment, specific environment, general environment, Influence on management practice.

The decision making process; the rational decision maker; Decision making styles; analyzing decision alternatives: Certainty, Risk, Uncertainty, Group decision making.

The foundations of planning; The definition of planning; Purposes of planning; Types of plans; Contingency factors on planning; Objectives: The foundation for planning; Multiplicity of objectives; Real versus stated objectives; Traditional objective setting; Management by objectives.

Defining organization structure and design; Building the vertical dimension of organizations; Building the horizontal dimension of organizations; The contingency approach to organization design; Application of organization design.

Motivating employees; what is motivation? Contemporary approaches to motivation; Contemporary issues in motivation; from theory to practice: suggestions for motivating employees.

Managers versus leaders; Trait theories; Behavioral theories; Contingency theories; Emerging approaches to leadership; Contemporary issues in leadership.

Communication and interpersonal skills; Understanding communication; Communication styles of men and women; Feedback skills; Delegation skills; Conflict management skills; Negotiation skills.

Foundations of control: What is control? The importance of control; The control process; Types of control; Qualities of effective control; The dysfunctional side of control; Ethical issues in control.

Information controls; financial controls; Operations controls; Behavioral controls.