This course contain introduction, perception, social thought and behavior, motivation and emotion, learning, memory and forgetting, thinking and problem solving, human intelligence, personality

To enable the students to understand basic processes and structures underlying human behavior as a basis for managing people in an organizational setting.

Unit 1: Introduction 6 LHs
Introduction to Psychology – concepts, The roots of Psychology, goals of psychology,major perspectives in psychology (behavioral, cognitive, biological, evolutionary,developmental, psychodynamics, and social and cultural). Scope of Psychology.

Unit 2: Human Development 6 LHs
Concept, nature of development, issues of nature and nurture, growth and development,Baltes’s principles of life-span development,Key stages of development- prenatal, infancy, childhood, adolescence, adulthood(psychosocial issues and hazards.)

Unit 3: Perception, Social Thought and Behavior 6 LHs
Concepts, factors influencing perception.Perceptual organization. Constancies and
Illusions;
Person perception – Concept, Kelly’s attribution theory, Impression Formation and biases
Social behavior i)Persuasion, ii) attitudes, iii) prejudices and techniques to reduce it, prosocial behavior. Social influences- i) conformity, ii) compliance, iii) obedience
(Milgram’s experiment)

Unit 4: Learning 5 LHs
Concept, Models of learning: concept and applications of classical conditioning, operantconditioning, insight and observational learning. Application of learning theories
i) Shaping behavior - reinforcement, and punishment
ii) Learned Helplessness.

Unit 5:Motivation and emotion 2 LHs
Motivation: concept and types. Implication of motivation for managersEmotion:concept and types. Application of emotions in organization (ability andselection, decision-making, creativity, interpersonal conflict, deviant workplacebehaviors).

Unit 6: Memory and Forgetting 6 LHs
Memory – concept, memory process (encoding, storage, retrieval)The foundations of Memory: short term memory, working memory, long-term memory
modules: declarative memory (semantic memory and episodic memory,) and procedural
memory, Improving memory
Forgetting – concept, causes of forgetting – i) decay, ii) inhibition (proactive and
retroactive), iii) memory dysfunctions – Alzheimer’s disease, amnesia – retrograde
amnesia and anterograde amnesia.

Unit 7: Cognition 5 LHs
Thinking – concept, elements of thought – mental images and conceptsCreative thinking – concept, factors influencing creative thinkingProblem solving – concept, methods of problem solving (trial and error, algorithm,heuristics), Decision-making – Concept, common biases and errors in problem solving - i) over- confidence, ii) anchoring bias, iii) availability bias, iv) confirmation bias, v)representativebias, vi) escalation of commitment, vii) hindsight bias.

Unit 8: Human Intelligence 5 LHs
Intelligence-Concept , major approaches of intelligence - Gardner’s theory of multipleintelligence, Sternberg’s Triarchic theory,Cattell’s theory of intlligence. Variations inIntellectual Ability: Intellectual disability and Mentally gifted. Emotional intelligence:Concept, Goleman’s dimensions of emotional intelligence.

Unit 9: Personality 5 LHs
Concept, Personality traits: 16 PF, The Big Five Model, personality attributes influencingwork behavior. Measuring personality: Objective and projective approach.

Unit 10: Psychology and Health 2 LHs
Stress: Causes, consequences, coping Subjective well being