Read the following case and answer the questions asked below:
Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around others (and making them comfortable around you).
People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners. Etiquette is a very important factor in determining the success or failure of a business or a person. Etiquette is the way a person presents himself to others, being comfortable in making other persons around comfortable. Good business etiquettes are the recipe of success. It is very important to practice good manners and etiquettes in order to succeed in your business, be it online or offline for people and maintain good relationships with clients, customer and employees.
When you do not practice good etiquette intentionally or unintentionally, you are bound to face lot of obstacles on the path to success. But if a person is generally considerate and attentive to the needs of those who work for him/her by following the basic rules of etiquette, things will definitely be successful in any venture.
It is easier to make money than to earn respect and praise from people who know and interact with you like colleagues and employees. Life will definitely be easier if you follow the idea of business etiquette.
Questions:
a. What are diverse meanings of "business etiquette"?
b. How is the success or failure communication at business setting determined by etiquette?
c. What could be the negative consequences if not following etiquette for an employee?
d. What does the situation given above imply about our behavior while interacting online?