BITM Business Information Systems

bitmsemester 6

This course covers different concepts of business information systems including impact of IT on organizations, business processes, competitive advantage and strategic information systems, Big Data, knowledge management, mobile commerce, social computing, SCM, CRM, ERP, business analytics, and cloud computing.

semester photo

Chapter Wise Notes Question Banks Syllabus Chapter Wise Questions Viva Practical

Unit 1:Introduction to Information Systems

Introduction. Why should we study information systems?. Computer-Based Information System and Types. Impact of IT on Organizations. Importance of Information Systems to Society.

Unit 2:Organizational Strategy, Competitive Advantage, and Information Systems

Introduction. Business Processes. Business Process Improvement, Business Process Reengineering, and Business Process Management. Business Pressures, Organizational Responses, and Information Technology Support. Competitive Advantage and Strategic Information Systems.

Unit 3:Data and Knowledge Management

Introduction. Managing Data. Database Approach. Big Data. Data Warehouses and Data Mart. Knowledge Management.

Unit 4:Wireless, Mobile Computing, and Mobile Commerce

Introduction. Wireless Technologies. Wireless Computer Networks and Internet Access. Mobile Computing and Mobile Commerce. The Internet of Things.

Unit 5:Social Computing

Introduction. Web 2.0. Fundamentals of Social Computing in Business. Social Computing in Shopping, Marketing, Customer Relationship Management and Human Resource Management.

Unit 6:Information Systems within Organizations

Introduction. Transaction Processing Systems. Functional Area Information Systems. Enterprise Resource Planning Systems. ERP Support for Business Processes.

Unit 7:Customer Relationship Management and Supply Chain Management

Introduction. Defining Customer Relationship Management. Operational Customer Relationship Management Systems. Other Types of Customer Relationship Management Systems. Supply Chains. Supply Chain Management. Information Technology Support for Supply Chain Management.

Unit 8:Business Analytics

Introduction. Managers and Decision Making. The Business Analytics Process. Descriptive Analytics. Predictive Analytics. Prescriptive Analytics. Presentation Tools.

Unit 9:Cloud Computing

Introduction. The Basics of Cloud Computing. Different Types of Clouds. Cloud Computing Services. The Benefits of Cloud Computing. Concerns and Risks with Cloud Computing. The “Big Three” Cloud Computing Vendors. Web Services and Service-Oriented Architecture.