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E-Commerce

This course covers the fundamental concepts of E-commerce and E-business models, E-commerce security, e-commerce payment systems, e-commerce catalogs, e-commerce marketing and search engine optimization.

Course Title: E-Commerce

Course no: BIT403

Nature of course: Theory

Full Marks: 60

Pass Marks: 24

Credit Hours: 3

Course Description:

This course covers the fundamental concepts of E-commerce and E-business models, E-commerce security, e-commerce payment systems, e-commerce catalogs, e-commerce marketing and search engine optimization.

Course Contents

Unit: 1.
Introduction
4

E-commerce, E-business, Trends in E-commerce, Unique Features of E-commerce, Types of Ecommerce: B2C, B2B, C2B, C2C, Mobile E-Commerce, Social E-commerce, Local E-commerce, Pure vs. Partial E-commerce; History of E-commerce: Invention, Consolidation, Reinvention; Understanding E-commerce: Technology, Business, and Society Perspectives; Challenges in Ecommerce, Status of E-commerce in Nepal

Unit: 2.
E-commerce Business Models
8

Business Model, Key Elements of Business Model, Raising Capital for Business Model: Seed Capital, Elevator Pitch, Incubators, Angel Investors, Venture Capital Investors, Crowdfunding; B2C Business Models: E-tailer, Community Provider, Content Provider, Portal, Transaction Broker, Market Creator, Service Provider; B2B Business Models: Net Market Places (Edistributer, E-procurement, Exchanges, Industry Consortia), Private Industrial Networks; Electronic Data Interchange (EDI), EDI Layered Architecture, EDI in E-commerce, E-commerce and Industry Value Chain, Firm Value Chain, Firm Value Web, Case Studies of Global and Local E-commerce Systems; Case Study of Global and Local E-commerce Service Providers

Unit: 3.
E-Commerce Security
8

E-commerce Security, E-commerce Security Environment, Dimensions of E-commerce Security: Integrity, Nonrepudiation, Authenticity, Confidentiality, Privacy, Availability; Security Threats in E-commerce: Malicious Code, Potentially Unwanted Programs, Phishing, Hacking, Cyber vandalism and Hacktivism, Data Breaches, Credit Card Fraud, Identity Fraud, Spoofing, Pharming, and Spam, Sniffing and Man-in-The-Middle Attacks, DOS and DDOS Attacks, Insider Attacks, Social Network Security Issues, Mobile Platform Security Issues, Cloud Security Issues, IOT Security Issues; Achieving E-commerce Security: Cryptography, Digital Envelopes, Digital Certificates and Public Key Infrastructure, SSL, TLS, HTTPS, VPNs, Firewalls, Intrusion Detection and Prevention, Antiviruses; E-commerce Security Plan, Laws, Government and Public Policies, Electronic Transaction Act of Nepal

Unit: 4.
E-commerce Payment Systems
8

E-payment System, Online Credit Card Transactions, Online Stored Value Payment System, Mobile Payment Systems, Blockchain and Cryptocurrencies, Electronic Billing Presentment and Payment: Biller Direct, Online Banking, Consolidator, Mobile; Auctioning in E-commerce (English, Dutch, Vickery, Double), SET Protocol, Features of SET, Participants in SET, Card Holder Registration, Merchant Registration, Purchase Request, Dual Signature, Payment Authorization, Payment Capture; Status of E-Payment Systems in Nepal, Case Studies of Global and Local Payment Systems

Unit: 5.
Building E-commerce System
5

E-commerce Website/Software, Building Catalogs: Static, Dynamic, Building Shopping Cart, Transaction Processing, Development of E-commerce Website/Software: Databases, Application Programs, Integration with ERP Systems, Integration with Payment Gateways, Using Open Source CMS for Development of E-commerce Applications, Hosting E-commerce Website

Unit: 6.
:E-Commerce Marketing and Advertising
7

Internet Audience and Consumer Behavior, Consumer Behavior Models, Online Purchase Decision; Online Advertisement, Ad Targeting, Search Engine Marketing and Advertising, Display Ad Marketing, E-mail Marketing, Affiliate Marketing, Viral Marketing, Lead Generation Marketing, Social, Mobile and Local Marketing, Multi-Channel Marketing; Costs and Benefits of Online Marketing: Online Marketing Metrics Lexicon, Costs of Online Advertising, Pricing Models for Online Advertisements; Social Marketing Process, Facebook Marketing: Features and Tools; Twitter Marketing: Features and Tools;Pinterest Marketing: Features and Tools; Location Based Marketing Tools

Unit: 7.
Optimizing E-commerce Systems
5

Search Engine Optimization, Working mechanism of Search Engines, On Page SEO, Off Page SEO, Page Ranks, Using Google Analytics, Social Media Analytics, Recommendation Systems: Collaborative, Content Based, Use of Recommendation Systems in E-commerce