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BCA Professional Communications and Ethics

bcasemester 1

Unit 1:Foundation of Professional Communication

Fundamentals of Language, A Brief History of Professional Communication, Principles of Professional Communication, The Communication Process, Nonverbal Communication in the Workplace, Barriers to Effective Communication, Vocabulary and Grammar, Commonly Confusing Words, Use of Tenses, Readings: "Mother Tongue" by Amy Tan, "The Letter" by Dhumketu.

Unit 2:Oral Communication

Telephone Conversation, Public Speaking and Presentation Skills, Meeting, agendas and minutes, Elevator Pitches, Interviewing and Professional Dialogue, Vocabulary and Grammar, Professional Idioms, Reported Speech, Readings: "Death by PowerPoint" by Angela R. Garber, "Our world on fire needs you" by Maria Ressa

Unit 3:Writing Professionally

Rules of Professional Writing, Text Messages, Emails, and Memos, Notice Writing, Informal and Formal Letters, Résumés and Cover Letters, Vocabulary and Grammar, Business Vocabulary and Its Uses, Active and Passive Voice, Readings: "Gateman's Gift" by R. K. Narayan, "My School" by Rabindranath Tagore

Unit 4:Interpersonal and Group Communication

Interpersonal Communication in the Workplace, Listening Environment in the Workplace, Intercultural Communication, Effective Communication in Teams, Leadership and Communication, Adapting Communication Styles for Diverse Audiences, Vocabulary and Grammar, Polite Words in Communication, Making Requests and Offers, Conditional Sentences, Readings: "Computer and the Pursuit of Happiness" by David Gelernter, "The Collapse of the Family and the Community" by Yuval Noah Harari.

Unit 5:Digital Communication

Virtual Etiquette/Netiquette, Online Professionalism, Communicating via Social Media and Collaborative Tools, Plagiarism and Online Plagiarism, Visuals in Communication (Maps, Tables, Charts, Infographics, Icon, Photograph, Diagrams), Vocabulary and Grammar, Social Media Vocabulary and Its Uses, Preposition of Time, Place and Direction, Readings: "Cat Pictures Please" by Naomi Kritzer, "ChatGPT May Be Eroding Critical Thinking Skills" by Andrew R. Chow

Unit 6:Professional Ethics

Introduction to Professional Ethics in Computing, Professional Codes of Ethics, Responsibilities of IT Professionals, Ethical Decision-Making in IT, Whistle-Blowing and Professional Integrity, Workplace Ethical Challenges in IT, Vocabulary and Grammar, Ethical Vocabulary, Concord (Subject Verb Agreement), Readings: "The Necklace" by Guy de Maupassant, "The Digital Citizen" by Luigi Ceccarini.