A . In order for the receiver of a message to respond in the manner desired by the sender, the receiver needs to _______________ a. remember the…

A. In order for the receiver of a message to respond in the manner desired by the sender, the receiver needs to _______________

a. remember the message

b. be able to respond to the message

c. have the motivation to respond to the message

 d. belong to the same cultural group 

B. Teams can achieve a higher level of performance than individuals alone because _______________.

a. they combine the intelligence and energy of multiple individuals

 b. motivation and creativity flourish in team settings

c. they involve more input and a greater diversity of views, which tends to result in better decisions

d. the members think that the power and responsibility ensure their success 

C. What does "Haptic" refer to?

a. Communication through touch

 b. Communication through words

c. Communication through letters

d. Communication through emails     

D. _____ may be defined as information that flows from subordinates to superiors.

a. Downward communication

b. Upward communication

c. Horizontal communication

 d. None of the above

E. Effective communication is essentially a _______________

a. two-way process

 b. one-way process

 c. both a one-way and a two-way process

d. three-way process